Frequently Asked Questions

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  • Edit / add / remove text
  • Clone pages
  • Rename pages
  • Change / add / remove / upload photos
  • Upload videos

Adding video to your web pages and getting them to work properly in a player is a complicated process.

We will do those for you at no extra charge.

You can, of course, add YouTube videos to your web pages.

If you have a profession photo editing programme you can use that, if not use a free one such as Gimp

If you require photo resizing or cropping for your web pages we will do that for you.

Photos - Recommended sizes (width x height in pixels)

  • Full screen carousels & full screen images - 1920 x 1080
  • Full screen width - 1920
  • Full width boxed in a standard sized container - 1200
  • Others such as in a sidebar - minimum width 800

Photos - Aspect Ratios

  • 16:9
  • 4:3 can be used however these won't fit so well in a small device when viewed horizontally

Photos - File Format

  • .jpg / .jpeg
  • NOTE: .png are heavier and not recommended - we can convert to jpg however any transparency will be lost

Videos - Recommended sizes (width x height in pixels)

  • Full screen carousels & full screen images - 1920 x 1080
  • Full screen width - 1920
  • Full width boxed in a standard sized container - 1280 x 720
  • Others such as in a side bar - mimimum width 800 x 450
  • If you want to upload a video to YouTube their recommendations are 1280 x 720

Videos - Aspect Ratios

  • 16:9 only
  • Using any other aspect ratio will result in unsightly black bars
  • If you want to upload a video to YouTube their recommendations are 16:9

Videos - File Formats

  • MP4
  • M4V
  • We can convert just about any other format required

The simplest way on a Windows computer is to right click and select Properties > Details.

We offer unlimited email support.

We will not leave you with a broken website!